ChinaMateA real connection to China.

ABROAD, WITH THINGS TO ARRANGE IN CHINA

A practical contact in China for the people and places you care about.

Whether you live across a nearby border or many time zones away, start with the task in China: a family visit, a home check, a memorial visit or a local errand. We coordinate the actual person, place and agreed update with you.

Illustration of a visitor bringing groceries and sharing tea with an older parent in a Chinese home
AI-generated scene illustration · People, locations and documents shown are illustrative.

Start with the person or property in China

Your country of residence does not determine whether a visit is possible. The task city, access, family consent and available helper do. Tell us what you want to happen and who locally can confirm the arrangements. For children, involve their parent or guardian. For a property, identify who may authorise entry and provide the key. A local helper supports an agreed practical task, not an emergency or professional-care service.

Make the time-zone handover explicit

Write your city or time zone alongside two possible call windows. We confirm both your local time and China time when setting a visit. A live call is useful only when the family, helper and connection are available; otherwise agree a private written or permitted photo update. If your region changes clocks seasonally, reconfirm the specific date instead of reusing an old time difference. Appointments remain individually agreed rather than automatically accepted.

Keep decisions, expenses and private details clear

Name one person who can approve changed plans and give a spending limit for groceries, flowers or cleaning supplies. Decide who receives the report and what may be photographed. Start an enquiry with general city and task information; share precise addresses, keys or confidential documents after the recipient and access arrangements are confirmed. Purchases, travel and third-party work are separate from the helper's service fee. Payment and cancellation arrangements are confirmed directly before booking.

ILLUSTRATIVE REQUEST · NOT A CUSTOMER STORY

Example: a family call and a separate home check

I live abroad and want an agreed social visit to my parent in Hunan, including help with a family video call. Separately, I need a visual check of an empty flat for which a relative holds the key. Please quote each task, confirm consent and access, and send the agreed updates only to me. This is a planning example, not a completed customer story.

Before you book

Do you have an office in my country?

Our team is based in Hunan, China. Enquiries can be discussed remotely. We do not claim an overseas office or local representative in each visitor's country.

Does living overseas change the availability or price?

The work location in China, task scope, access, date and travel determine the arrangement. Tell us your time zone for communication; the same enquiry does not become a guaranteed nationwide service because of where you live.

Can you share the visit with other relatives?

Agree who may join a call or receive private photos and notes with the person visited and authorised family contact. Additional recipients and public sharing are not assumed from the initial request.

Choose the task you need

Illustration of a visitor bringing groceries and sharing tea with an older parent in a Chinese home

Family visits
& everyday care

Visit older relatives or children, spend time together, help with agreed daily needs and arrange a video call. Care is planned with the family or guardian.

Explore this scenario ↗
Illustration of a bright apartment being checked and cleaned with an open window and a room checklist

Home cleaning
& property care

Arrange cleaning, air out an empty home, check its condition and coordinate agreed repairs or preparation before your return.

Explore this scenario ↗
Illustration of white chrysanthemums being placed respectfully beside a simple memorial in a green cemetery

Grave tending
& memorial visits

Visit a grave on your behalf, clean the headstone and surroundings, place flowers and pass on a message as agreed with the family and cemetery.

Explore this scenario ↗
Illustration of everyday Chinese neighbourhood life and a local helper carrying a parcel

Local errands
& practical assistance

Collect items, deliver gifts, make enquiries or coordinate document collection and appointments that need someone in China.

Explore this scenario ↗

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LET’S MAKE A CONNECTION

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A SMALL GESTURE. A WARM THANK YOU.

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